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MRO Embroidery
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MRO Recycling, Elgin
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+ Art Yarn
FAQ
Embroidery Questions
If after viewing the sample you decide to amend the colours chosen, yes.
Yes, we can arrange delivery on request. Please note, price of postage will be added to total cost.
No, at current, we only embroider materials/garments.
Yes, we have an online catalogue that you can choose from.
Only under shop error.
No, it is the same price for all designs no matter the colours.
Through email by PDF format.
You can pay by cash, card or VAT invoice.
2-3 weeks from date of payment.
Time will vary depending on size and complexity of order.
Prices range from £5 on the front upper chest and from £7.50 for the back of a garment.
From £5, dependent on how many letters the name contains.
Yes, you’re very welcome to see the garments before embroidery is done. Please just keep in mind that once we let you know they’re ready to view, we’ll need you to pop into the shop as soon as possible.
Yes, there is a one-off payment for first time customers.
£25 per logo.
Yes, if the clothing is faulty and hasn’t been embroidered yet, we can return it free of charge. If the items match the description but you’ve changed your mind, we’re still happy to return them for you – we just ask that you cover the postage cost.
Biggest frame is 360mm x 200mm
Smallest frame is 40mm x 60mmÂ
Recycling Questions
Please contact us on info@morayreachout.org.uk or call 07522351513.
- Aluminium and washed steel cans
- Plastics Type 1 (PET) and Type 2 (HDPE)
- Milk and Cream Bottles Rinsed
- Bottle tops (leave off the bottle)
- Oven trays
- Styrofoam
- Food trays that are not PET 1 or 2
- Plastic bags
You can view a calendar on our MRO Recycling page with all the collection days which can be added to your own personal calendar.
Please note that these are subject to change due to staff shortages or dangerous weather. Any changes will be posted onto our Facebook.
Art Yarn Questions
It is strongly recommended that all products using our wool should be hand-washed.
No, wool it great in both warmer and cooler climates as it helps regulate body temperature because it is an absorbent fibre. It helps aid your body’s natural cooling system.
This is all dependent on our staff, volunteers and trainees.
As our charity is trainee focused, we only go at a pace comfortable to them.
All of MRO wool comes from our own Shetland sheep or other local farmers.
Natural wool will retain its bright, rich colour without fading more so than other materials.
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